Tuesday, April 15, 2008

You’d WANT to be Sally’s Customer!

Pam’s Page 7 – “Finances”

I love to spent time with people that stretch my thinking, so I continually look for mentors to study under. People that empower me to reach for excellence in a particular arena of my life. Sally Ludwig is one of those people!
Sally has never met a stranger and she is always the first to offer assistance to someone in need. People are drawn to her like a magnet because of her genuine compassion for others. She never sells a Product without first building a Relationship!


Customers are key to a successful Home-Based Business, but Sally sees them as her Mission Field too! People God has placed in her path, to nurture and love. They are much more than a dollar sign to her, and they know it!

Sally’s tips on how SHE creates Relationship, then shares Product……..
*Tell yourself you will never meet a stranger!
*Always greet people either in public or on the phone with a smile on your face and a warm heart.
*Meet people with a mind set of meeting their needs with the service you have to offer them.
*People should feel better when you leave their side then when you first greeted them.
*Share an honest compliment. (i.e. they have eyes that smile, their greeting made you feel welcomed and how important that was to you) Every person will impact you in a special way.
*Make sure that you have full eye contact. When you are with that person they are the most important person to you at that time.
*Make sure that your voice tone is one that is relaxed and nurturing.
*While you are talking to your client, listen closely to what they are and are not saying.
*They will share what their needs are and how much they have in their budget to spend. With high tuned listening you can analyze what needs are of the greatest importance to your client: Review their needs and share what products will solve those needs.
*Be sure to share your passion for the products and the corporation you represent.
*You are not selling. You are educating the client so that they can make a decision of what products will solve their needs. You are offering a service to a friend and building a lasting relationship.
*During the time you are writing up the final sale, again stress the most important thing to the corporation you represent is that the products work the way they are represented in the presentation. Be sure that we use words that build a person’s inner beauty.
*Review the steps in using the product and the importance of following those steps.
*Speak with honesty and integrity and never compromise those values.
*Write the person a thank you note for making the purchase and again share how much you enjoyed your conversation with them.
*Make sure your client feels free to call if they have any question. That open door is what builds a strong relationship that will last for ever!

*Remember we are here on this earth to SERVE others!



>>>TAKING ACTION>>>“Be doers of the Word, and not hearers only.” (James 1:22)Choose at least one action you can take to reach out to a stranger and/or build a better relationship with your Customers.

Write it down, commit to it, and start today!

2 comments:

sandy said...

I was with Sally when she made a new friend on the beach in LA. While the rest of us were sun bathing and hunting crabs, Sally was offering loving counsel to a brand new friend who had just confessed to Sally one of her deepest, darkest secrets. Sally offered her compassionate forgiveness, encouragement and prayer.
Sally, you are such a wonderful example of Christ's love.

Anonymous said...

Pam, Thanks for sharing Sally's thoughts! They have inspired me to be a better giver to my Customers! Have a blessed day, Tammy




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